Our focus is on enhancing and facilitating effective communication and efficient processes between ship and shore. With the aspiration of achieving net carbon-neutral ship operations by 2050, Carnival Maritime has established a new center of excellence with a specific mandate to support the company by defining and executing the decarbonization strategy and its associated multidimensional technological challenges. With its service and innovation, Carnival Maritime enables the vessels of of AIDA Cruises and Costa Crociere to meet the current and future needs of the cruise industry.
If you want to join our company based in Hamburg, and be part of our culture this is your opportunity, we are looking for a suitable candidate to fill the following position:
Guarantee Engineer (m/f/d)
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Your Responsibilities:
- Contact person onboard for all stakeholders of the warranty process
- Organize claim related work with yard and suppliers as well as coordinate the services of the suppliers onboard in cooperation with ship departments
- Support the crew in finding and creation of claims and respective information collection and processing
- Maintain and update the claim management system by close follow-up of all warranty related correspondence in addition to clarifying any open remarks onboard
- Regular reporting to CEN and ashore Warranty Department on the onboard claims as well as continuous follow-up and support in resolving of those claims, which includes the receipt of new as well as the shipment of damaged parts
- Support shore management with any ad-hoc reporting as needed
Your Profile:
- Bachelor of Science or polytechnic degree in technical studies
- Preferably minimum of 6 months professional technical experience in industry, ideally in marine/cruise industry and/or guarantee and/or maintenance sector, as well as experience in junior leadership
- Fluent oral and written English language and proficient computer skills including Microsoft Office as well as financial understanding
- Entrepreneurial thinking and action as well as a high degree of result orientation and good communication skills
We offer a challenging opportunity in a multinational work environment with English as our company language. We look forward to receiving your application via our career portal www.carnival-maritime.com.
